In a dispute and can't see a way out?
Ahead Mediation will help find a way forward that works, whatever your workplace or employment issue.
The mediation process - which involves an impartial mediator guiding organisations and people in conflict towards a resolution that everyone can live with - is more flexible and far cheaper than going to court. It's not always easy but it works: the Centre for Effective Dispute Resolution found that 92% of mediations were settled in 2022.
Mediation can help to resolve disputes related to a whole range of issues in the workplace, including:
- disputes between managers and individuals or teams;
- conflict between colleagues of all seniorities;
- allegations of bullying or harassment;
- unfair dismissal;
- whistleblowing;
- remuneration.
When people involved in disputes at work are employed by their organisation, workplace mediation takes place. This is an effective alternative to formal disciplinary and grievance procedures – it saves time and money, and can rebuild relationships. The earlier you start mediation, the better. The organisation usually pays the mediation fees in workplace disputes.
Employment mediation happens when those involved are leaving or have left their organisation. Mediation fees are usually split 50/50 between participants in employment disputes.
Contact details
07879k445925
Sarah Milsom-Gill
Mediator
Sarah launched Ahead Mediation following a successful career in the charity sector. Most recently Director of Communications and Engagement at Relate (the leading relationships charity), her experience spans leadership, management, communication and strategy. The skills and experience built up over her career so far are an important foundation for the work she now does as a mediator.
Sarah is a qualified workplace and employment mediator and is a Civil Mediation Council (CMC) Associate Mediator.
Passionate about the power of good relationships for social justice, she is also a community mediator.
If you would like to find out more about mediation and the services Sarah offers through Ahead Mediation, including competitive pricing and negotiable packages, get in touch today.
Mediation works. Fact. But exactly how does it work? Professional, highly trained mediators help people who have reached an impasse to agree a way forward that everyone can live with. It's confidential, neutral and impartial.
A mediator is an impartial, non-judgemental voice that guides all parties towards resolving their dispute and reaching an agreement. By taking time to understand a situation, asking the right questions at the right time and knowing when to move the process forwards, they lead respectful discussions where everyone is heard.
Often, mediation involves bringing two or more parties together to identify, prioritise and work through their issues. However, not everyone will come to mediation ready to talk to each other directly - in these cases, 'shuttle' mediation is offered in which a mediator acts as an intermediary without them needing to be in direct contact.
Both types can happen in-person or online.
It's crucial to understand that how the mediation process is handled is vital for any future relationship - in helping people to move beyond a particular dispute to be able to work alongside each other in the longer-term. This won't always be relevant but will be really important for many.
Mediation can help to break an impasse in many different types of situations. It saves organisations and individuals millions of pounds each year.
Get in touch today to find out how it could work for you.
Get in touch
Ahead Mediation offers professional mediation to help you work out the way ahead. We’re committed to offering high quality, effective services – including the handling of any concerns or complaints. Download Ahead Mediation's Concerns and Complaints Policy here.